CRM

Groupon discounts their customer satisfaction too!

Is Groupon Too large to care? I don't get the reason why some companies ditch customer satisfaction once they become larger, talk about shooting yourself in the foot? I have recently had a bad experience with Groupon (the deal/discount...

4 Ways to Leverage Your CRM and Marketing Automation Systems

Sales teams have long used customer relationship management (CRM) systems to track and organize their activities. Now, their marketing colleagues are enjoying similar productivity benefits through automation, as well. Taken separately,...

Service Excellence is a culture

Service is the most important differentiation between you and your competition Source: UpYourService Youtube Channel This new culture assessment tool may be useful for you and your team: "Do You Have an Uplifting Service Culture?" It's...
4 Ways to Leverage Your CRM and Marketing Automation Systems

4 Ways to Leverage Your CRM and Marketing Automation Systems

Sales teams have long used customer relationship management (CRM) systems to track and organize their activities. Now, their marketing colleagues are enjoying similar productivity benefits through automation, as well. Taken separately, these companion technologies already pose a value to businesses, albeit a limited one. Realizing the true potential of marketing automation and CRM to drive sales...

read more
Service Excellence is a culture

Service Excellence is a culture

Service is the most important differentiation between you and your competition Source: UpYourService Youtube Channel This new culture assessment tool may be useful for you and your team: "Do You Have an Uplifting Service Culture?" It's available at no cost at http://www.UpYourService.com/assessment

read more