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Category Archives : Technology




Whats new in WordPress 4.8 “Evans”?

wordpress expert Amr Selim

Exciting news from our friends at WordPress! Version 4.8 has many enhancements that were not previously possible without having to use a relevant plugin! It has new improvements in many areas like links and the dashboard’s news section etc. But in my opinion, the most exciting update is in the widgets area, where we can […]

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What is “customer success”​ ?

website design

You can look at it as the new role that is quickly replacing the traditional role of customer support. This new change is lead by the software as a service “SaaS” industry after realizing that a substantial percentage of their customers are either not really using the software solution they bought from them, or not […]

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The Amazing Amazon Echo

amazon echo

WHAT IS AMAZON ECHO? Amazon Echo is designed around your voice. It’s always on—just ask for information, music, news, weather, and more. Echo begins working as soon as it hears you say the wake word, “Alexa.” It’s also an expertly-tuned speaker that can fill any room with immersive sound. See it on Amazon.com FAR-FIELD VOICE RECOGNITION Tucked […]

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Turn a sluggish Windows PC into a speedy MAC

  Absolute Magic         Yes that is possible (Not literally though) but read on: I had a relatively new work HP laptop (Touchsmart 14) that was driving me crazy, and was freezing every couple of hours needing a restart. It was also sluggish with simple tasks like copying files, and on top of […]

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Managing the image and reputation using social media

6 Key  points to remember: Be as responsive as possible (not replying to FB messages and Tweets resembles hanging up the phone on a customer!) Listen – Listen – Listen  (with open mind) You don’t need to solve the issues or problems in the same post,  just acknowledge and respond telling the customer that you […]

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